1. Definitions
"Data" means any information given to the Supplier by the Subscriber or the Member;
"Data Form" means the request for information sent to the Subscriber by the Supplier which must be completed prior to registration;
"Member" means the person whose information has been given to the Supplier and who will be tracked by the System when activated;
"Mobile" means the mobile telephone handset used by the Member, the details of which have been given to the Supplier for the purpose of tracking the Member;
"Landline" means the fixed-line telephone handset used by the Member, the details of which have been given to the Supplier for the purpose of tracking the Member;
"Device" means the medium from which an alert will be triggered. Such devices are Landlines, Mobiles, or any dedicated devices supplied by Alert Limited;
"Networks" means O2, Orange, T-Mobile and Vodafone and Network means any one of them;
"Opt-In" the method by which Members activate the System, details of which will be provided on registration;
"Payment" means the payment of the price per Member for the use of the System, as notified by the Supplier to the Subscriber;
"Subscriber" means the person or company who is responsible for the Payment;
"Supporting Systems" means the Microsoft mapping system and the location system;
"System" means the Safe-T user-activated alert and tracking system.

2. Agreement
The Supplier agrees that it will supply the benefit of the System to the Subscriber in return for the Payment.

3. Price and Payment
3.1 The Subscriber will pay the Payment to the Supplier in respect of each Member registered with the Supplier;
3.2 Payment will be made either in annual or quarterly instalments, the latter of which may very depending on the number of Members registered during each quarter.
3.3 Standard text charges raised by the Networks will apply on any Opt-In (or subsequent opt-out) or any alert raised;
3.4 No payment will be taken from the Subscriber until the required forms are returned to Alert Limited correctly signed as laid down in the information pack;

4. Subscriber's Obligations
4.1 The Subscriber will provide the Supplier with accurate details on the Data Form and will sign to verify and acknowledge the accuracy of such Data prior to activation of the System;
4.2 The Subscriber will ensure that the Member Opts-In to the System, in order that tracking can take place. Details of how to do this will be supplied in the member's information pack;
4.3 The Subscriber and the Member will be supplied with an ID number and password and must be aware of these at all times;
4.4 The Subscriber and the Member will not under any circumstances attempt to decompile and/or reverse engineer the software used in the System;
4.5 The Subscriber and the Member acknowledge that the Mobile or dedicated device must be switched on and have a network signal in order for the System to be effective. This does not affect any Devices registered as Landlines.
4.6 The Subscriber and subscriber will notify the Supplier immediately via the Subscriber's or Member's on-line control panels in the event of any change in the Member's Data;
4.7 The Subscriber acknowledges that the System is not intended to be used as a device for tracking employees whether within or outside working hours and must not be used as such under any circumstances.
4.8 The Subscriber acknowledges that the Member must have a mobile which is subscribed to one of the Networks for the System to be effective, and will ensure that this is the case, or a Landline with an active connection to the public telephone system;
4.8 The Subscriber and the Member will not use the System except in a genuine emergency and false alarms may lead to withdrawal of the System by the Supplier.
4.9 If an individual, the Subscriber must be over 18 years.
4.10 All devices must show the Caller Id in order for the device to be linked to a registered Member;

5. Supplier's Obligations
5.1 The Supplier will provide a location and tracking system which will locate the position of a Member with information provided by the Networks, the accuracy being dependant on such supplied information;
5.2 The Supplier will provide a dedicated call centre which will be available 24 hours a day for 7 days a week.
5.3 As soon as an alert is received the Supplier will activate the tracking system and contact the Member via the Mobile if this is deemed necessary;
5.4 If the Supplier is unable to contact the Member, or if the Member requests, the emergency services will immediately be alerted and supplied with details of the members last known location and any relevant medical details;
5.5 The Supplier will provide the Member with such information as it considers sufficient for the Member to be able to operate the System, including information on activating the alert and cancelling any false alarms;
5.6 The Supplier is registered for data protection under the data protection registration number Z920744X, and will not use Subscriber or Member information for any purpose other than in connection with the use of the System;
5.6 The Supplier will not be responsible for:
5.6.1 the personal safety of the Member;
5.6.2 the failure or delay of the emergency services in responding to the call out;
5.6.3 any failure in the Supporting Systems;
5.6.4 any failure to locate the member where a Mobile is switched off or loses its signal (in which event the last known location of the Member will be used).
5.6.5 any failure in the System due to inaccurate or out of date information being supplied by the Subscriber or Member including, but not limited to, medical information, Landline number, Mobile number, dedicated device number and Network provider;
5.7 The Supplier's liability to the Subscriber or the Members for any financial or business loss or damage incurred from their use of the System or as a result of the Suppliers act or omission will be limited to the greatest extent possible by law.

6. Term and Termination
6.1 The contract will be valid for 12 months from the date of text confirmation sent by the Supplier to the Subscriber (registration may take up to 21 days), and the Subscriber will be liable for the Payment from that date notwithstanding that the Member may have chosen not to Opt-In;
6.2 Unless renewed by the Subscriber after 12 months the contract will expire and the Supplier will cease to be responsible for providing the System at that point and the Subscriber will have to re-register themselves and all Members;
6.3 The Supplier may terminate the contract immediately if:
6.3.1 the Subscriber is in arrears with the Payments
6.3.2 the Subscriber or the Member have in any way abused the System
6.3.3 the Member has raised false alarms and not cancelled them in accordance with the information provided.
6.4 The Subscriber may cancel renewal of the subscription without incurring any charge if this is received by us in writing within 28 days of the renewal date.

7. Miscellaneous
7.1 The Supplier reserves the right to refuse to supply the System to any Member or Subscriber or any potential Member or Subscriber.
7.2 This contract and any associated documents will be governed by English Law.